Our Responsibility

Many people and companies over whom Birding Colombia has no direct control are involved in the planning and provision of your tour. Birding Colombia has taken all reasonable steps to ensure that the suppliers of all services provided are of an acceptable standard. Birding Colombia accepts responsibility for the standard of services provided to you. We will also accept responsibility for any proven negligent acts or omissions of our employees, agents and suppliers in respect of claims arising as a result of death, bodily injury or illness to you or any member of your party.

However, liability will only be accepted if you can prove that the death, injury or illness was caused by the negligence of Birding Colombia, its employees, agents or suppliers. No liability can be accepted for negligent acts or omissions of air or sea carriers, or providers of hotel accommodation, whose responsibilities are governed by international conventions such as the Warsaw Convention as amended by the Hague Protocol 1955, the 1961 Berne Convention, the 1962 Paris Convention and the 1974 Athens Convention.

We cannot accept any liability for loss, damage, or expense, resulting from war, threat of war, terrorist activities, riots, civil unrest, natural and nuclear disasters, fire or adverse weather conditions, closure of airports, industrial disputes (including air traffic control disputes), technical or maintenance problems with transport, cancellation or changes of schedule by airlines, financial failure of airlines, or for any unusual and unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised, or due to an event which, even with all due care, we could not foresee or forestall. Any additional expenses incurred as a result of such events are the responsibility of the participant.

Assumption of Risk and Liability Release Agreement

While Birding Colombia, spares no effort in its attempt to provide its clients and staff with a safe travel environment, we frequently travel to remote locations where medical care may be nonexistent or minimal, where the terrain may be rugged and unpeopled, and where local governments may respond very differently than our own. We expect our clients to take reasonable and prudent care for their own safety and to recognize that Birding Colombia cannot guarantee anyone’s personal safety. For these reasons, we are willing to provide you with the tour opportunity you have requested only if you accept your personal responsibilities and you release us from liability for your safety within the limits of the law by entering into the Assumption Of Risk And Liability Release Agreement that you will be sent at the time you register for a tour.
Download Assumption of Risk and liability release Agreement here.

Accommodation.

Single Rooms: In recent years we have been receiving many requests for single rooms. Unfortunately, some hotels are unwilling to guarantee more than a few single rooms until quite close to the tour departure date, when they can be sure that they have rooms to spare. Some hotels will never give more singles than twins; a requirement that has occurred on several recent tours. Participants should be aware that while we will do our utmost to secure sufficient single rooms this may not always be possible, and you might occasionally be asked to share. A refund of the single room supplement in proportion to the number of shared nights would, of course, be made.

Please note that if you are travelling singly, and want to share a room, we will try to pair you up with another participant who also wishes to share. However, if there is no other single person on the tour who wants to share, we will have to charge you the single room supplement.

Flights: For most of our tours we use scheduled flights. On a few tours we use budget airlines, or charter flights – normally because direct scheduled flights don’t exist or because charter or budget flights are more frequent or more suitably timed. In every case we use ECONOMY class seats and we provide you with a return ticket that has been paid for in full prior to the start of the tour.

In most cases, airline tickets cannot be re-routed or transferred to another airline. All flights must be used in sequence as booked. Failure to do so may result in of all remaining sectors being cancelled and restrict any possible refund.